If you need to return a product or request a refund, please follow these steps:
Go to the official Daraz website or app.
Log in to your account.
Navigate to “My Orders” and select the item you wish to return.
Click “Return” or “Request Refund” and follow the on-screen instructions.
📌 Important: Return policies may vary depending on the seller, product category, and location. Be sure to review product-specific return terms before purchasing
🔄 Exchanges
Product exchanges are usually offered for:
Size or color issues (fashion items).
Defective or damaged products.
Wrong items received.
Exchanges are processed by Daraz or the individual seller. To request an exchange:
Initiate the return process on Daraz.pk as outlined above.
Choose “Exchange” if the option is available.
📞 Need Help?
If you have questions about a specific deal or need help navigating a return, feel free to reach out.